If you would like to exchange or return an item received within 30 days, you will need to request a Return Authorization (RA) number (Note that Custom Orders are not eligible for return or exchange). After submitting your return request, we will review the information and forward via email an RA number and instructions for returning the item. Returns have to be shipped back directly to our suppliers. A 25% restocking fee will be applied to any refund. Please note that items returned without a return authorization number will not be accepted and returned to you. All items must be shipped in their original, unworn and unused condition enclosed in original packaging within 7 days upon receiving the RA number. Returned items should be free from dirt and debris. In the event an item is returned in a condition where it can not be resold, the order will be sent back to you and additional shipping charges will apply. Shipping fees are non-refundable. If for any reason you need to return an item with free shipping, the refund you receive will be for the item price minus the standard shipping cost. If you opt to exchange your free shipping purchase for another item that also had free shipping, a standard shipping charge will be added to cover our costs.
All custom items are final sale.